PMJAY Ayushman Bharat: Learn eligibility, registration, benefits, hospital list,

Satish Kumar
18 Min Read

PMJAY Ayushman Bharat: In a country as vast and diverse as India, access to quality healthcare has historically been a privilege, not a right. For millions of families, a medical emergency could mean financial ruin, pushing them into a cycle of debt and poverty. Recognizing this critical challenge, the Government of India launched a visionary initiative that is nothing short of a healthcare revolution: the Pradhan Mantri Jan Arogya Yojana (PMJAY), better known as Ayushman Bharat.

This scheme is not just a policy; it is a promise. A promise of health security, dignity, and freedom from the fear of catastrophic medical expenses. But what exactly is PMJAY? Who is eligible? How can you benefit from it?

This ultimate guide will answer every single question you might have about PMJAY Ayushman Bharat. We will delve deep into its objectives, the immense benefits it offers, the step-by-step process for registration and availing treatment, and much more. Consider this your one-stop resource for understanding and utilizing this transformative scheme.

1. What is PMJAY Ayushman Bharat?

Launched on September 23, 2018, by Prime Minister Narendra Modi, Ayushman Bharat is a flagship scheme aimed at creating a holistic, tertiary care system that is accessible and affordable for all. It stands on two interwoven pillars:

  1. The Creation of Health and Wellness Centers (HWCs): This pillar focuses on strengthening primary healthcare infrastructure across the country. Over 1.5 lakh HWCs are being established to provide comprehensive primary care, including services for non-communicable diseases, maternal and child health, and free essential drugs.

  2. The Pradhan Mantri Jan Arogya Yojana (PMJAY): This is the world’s largest government-funded health insurance/assurance scheme. It provides a health cover of Rs. 5 lakh per family per year for secondary and tertiary care hospitalization. This cover is for the family, not per person, ensuring that a significant financial safety net is available when needed most.

The scheme is fully funded by the central and state governments, meaning eligible beneficiaries do not have to pay any premium to avail of its benefits. The operational implementation is spearheaded by the National Health Authority (NHA).

2. The Vision and Mission: Why Was PMJAY Created?

The genesis of PMJAY lies in stark realities identified by national health surveys. Out-of-pocket healthcare expenses were a leading cause of families falling below the poverty line. The vision of PMJAY is to:

  • Reduce catastrophic out-of-pocket health expenditure.

  • Provide accessible and affordable quality healthcare to the vulnerable and underprivileged.

  • Move towards the broader goal of Universal Health Coverage (UHC).

The mission is to ensure that no Indian citizen is deprived of quality medical treatment due to a lack of financial resources.

3. Key Features and Benefits: What Makes PMJAY a Game-Changer?

PMJAY is not just another health scheme; its design and scope make it revolutionary. Here are its cornerstone features:

  • Massive Health Cover: The Rs. 5 lakh per family per year cover is substantial enough to cover even the most complex medical procedures like organ transplants, cardiac surgeries, and cancer treatments.

  • Cashless and Paperless Treatment: The treatment at empaneled hospitals is completely cashless. Beneficiaries do not need to pay anything for the covered treatments. The system is designed to be paperless, with transactions happening through an IT platform.

  • No Cap on Family Size or Age: The scheme covers all members of the eligible family, regardless of age or gender. There is no restriction on the size of the family, making it incredibly inclusive.

  • Wide Range of Covered Conditions: PMJAY covers 1,949 medical packages across 27 specialties, including pre-existing conditions from day one.

  • Portability Across India: The scheme provides portability of benefits across the country. A beneficiary from, say, Uttar Pradesh can avail of cashless treatment in an empaneled hospital in Tamil Nadu. This is a boon for migrant workers.

  • Pre and Post-Hospitalization Expenses: The cover includes expenses incurred during the pre-hospitalization (3 days) and post-hospitalization (15 days) periods, including diagnostic tests and medicines.

4. Eligibility Criteria: Who is Covered Under PMJAY?

Eligibility for PMJAY is determined based on the deprivation and occupational criteria of the Socio-Economic Caste Census (SECC) 2011 data. The scheme is designed to target the most vulnerable sections of society. The primary categories include:

For Rural Families:

  • Families living in households with only one room with kucha walls and kucha roof.

  • Families with no adult member between ages 16 and 59.

  • Female-headed households with no adult male member between 16 and 59.

  • Households with a disabled member and no able-bodied adult member.

  • SC/ST households.

  • Landless households deriving a major part of their income from manual labor.

For Urban Families:

The eligibility is based on occupational categories of the working population, such as:

  • Domestic workers, street vendors, beggars.

  • Plumbers, masons, construction workers, coolies, etc.

  • Electricians, mechanics, assemblers, repair workers.

  • Peons, delivery assistants, waiters, etc.

It’s important to note that the scheme is active for these identified families. You do not need to apply if you are already in the database. The next section explains how to check your eligibility.

5. How to Check Your PMJAY Eligibility?

Since the scheme is entitlement-based, the first step is to check if your family is included. The government has made this process incredibly simple through multiple channels:

Method 1: Online via the Official Website

  1. Visit the official PMJAY website: https://pmjay.gov.in.

  2. On the homepage, you will find the “Am I Eligible” button. Click on it.

  3. You will be redirected to the National Health Authority’s beneficiary portal.

  4. Enter your mobile number and the CAPTCHA code to receive an OTP.

  5. After verification, you can search by:

    • Your Name: Enter your name as per the SECC database.

    • Your Mobile Number: If it’s linked to your Ration Card or other documents.

    • Your Ration Card Number.

    • Holding a HUKUMNAMA (Haryana).

  6. If your family is eligible, the results will show your name and the family members covered.

Method 2: Offline via Common Service Centers (CSCs) or Ayushman Mitras

You can visit your nearest Common Service Center (CSC) or an Ayushman Mitra (a helpdesk person) at an empaneled hospital. They can help you check your eligibility using your name or mobile number.

Method 3: Helpline Number

You can call the 24×7 toll-free helpline number 14555 or 1800-111-565 to get assistance in checking your eligibility.

6. The Golden Card: Your Key to Cashless Treatment

Once your eligibility is confirmed, the next crucial step is to get your Ayushman Bharat Golden Card. This is not a physical plastic card but an e-card that contains a unique PMJAY ID. This card is your proof of eligibility and is mandatory for availing cashless treatment.

  • How to Get the Golden Card? If your name is in the database, you can get the e-card generated at an empaneled hospital or a CSC. You will need to provide a proof of identity (like Aadhaar card, ration card) for verification.

  • What’s on the Card? The e-card contains the beneficiary’s name, PMJAY ID, and a QR code that hospital officials can scan to verify details instantly.

7. Step-by-Step Guide to PMJAY Registration and Application

A common point of confusion is the difference between “eligibility” and “registration”. If you are in the SECC 2011 database, you are already eligible and essentially “registered”. The main task is to get your e-card generated. However, if your family was missed out or if you need to add a new member (like a newborn), here is the process:

  1. Check Eligibility: First, confirm you are not already eligible using the methods above.

  2. Contact Local Authorities: If you believe you meet the criteria but are not listed, you can approach your District Implementation Unit (DIU) or the Gram Pradhan/Village Head.

  3. Application for New Member Addition: For adding a new member (e.g., a newborn, a newly-wed wife), the head of the family must visit a CSC or an empaneled hospital with:

    • The head of family’s PMJAY e-card.

    • Aadhaar card of the new member (if available).

    • A birth certificate (for a newborn) or a marriage certificate (for a spouse).

  4. The official will verify the documents and update the family records in the system, generating a new e-card for the entire family.

8. List of Covered Medical Packages and Treatments

PMJAY covers a staggering 1,949 treatment packages. This ensures that almost every major health concern is addressed. Some of the key specialties include:

  • Cardiology: Coronary Artery Bypass Grafting (CABG), valve replacements.

  • Orthopedics: Joint replacements, fracture management.

  • Oncology: Chemotherapy, radiotherapy, surgical oncology for cancers.

  • Neurology: Neurosurgery for brain tumors, stroke management.

  • Polytrauma: Treatment for accidents and multiple injuries.

  • Neonatal and Pediatric Care: Treatments for newborn and child health issues.

  • Renal Sciences: Dialysis and kidney transplants.

The full list of packages, along with their prices, is available on the NHA website. The package rates are standardized across the country to ensure transparency.

9. How to Find Empaneled Hospitals Near You?

You can only avail of cashless treatment at hospitals that are empaneled with PMJAY. These can be both public and private hospitals. Finding one is easy:

  1. Go to the official PMJAY website: https://pmjay.gov.in.

  2. Click on the “Find Hospital” tab.

  3. You can search by:

    • State/District: Select your state and district to see a list of all hospitals.

    • Hospital Name: If you know the name of a specific hospital.

    • Specialty: Search for hospitals that offer a specific treatment, like “Cardiology”.

  4. The results will provide the hospital’s name, address, contact details, and the specialties it is empaneled for.

10. The Process of Availing Cashless Treatment at a Hospital

Understanding the hospital process can ease anxiety during a medical emergency. Here’s how it works:

  1. Visit an Empaneled Hospital: Take the patient and the Ayushman Bharat Golden Card (e-card) to an empaneled hospital.

  2. Approach the Ayushman Mitra Helpdesk: Every empaneled hospital has an Ayushman Mitra at a dedicated helpdesk. They are your point of contact.

  3. Verification of Beneficiary: The Ayushman Mitra will verify your e-card and identity proof (like Aadhaar) using the IT system.

  4. Pre-Authorization Request: The hospital doctor will recommend treatment. The Ayushman Mitra will then submit a treatment request, known as a Pre-Authorization (PA), to the insurance company/state agency via the IT platform.

  5. Approval and Treatment: The PA request is processed quickly, often within a few hours. Once approved, the hospital begins the treatment. The entire process is cashless for the beneficiary.

  6. Discharge: After treatment, the patient is discharged. The hospital settles the bill directly with the scheme authorities.

11. Grievance Redressal: What to Do If You Face an Issue?

No system is perfect, and you might face issues like eligibility not showing, hospital denial, or problems with the Ayushman Mitra. The NHA has a robust grievance redressal mechanism:

  • Helpline: Call 14555 or 1800-111-565 to register your complaint.

  • Online Portal: You can log in to the PMJAY portal and file a grievance under the “Grievance” section.

  • Email: Send an email to grievance.help@nha.gov.in.

  • Escalation: If the issue is not resolved, you can contact the District Nodal Officer for PMJAY in your area.

All grievances are tracked with a unique ticket number for follow-up.

12. PMJAY Mobile App: Healthcare in Your Pocket

The Ayushman Bharat App (available on Google Play Store and Apple App Store) puts the power of the scheme in your hands. Through the app, you can:

  • Check your eligibility.

  • Download your Ayushman Bharat Golden Card (e-card).

  • Find empaneled hospitals near you using GPS.

  • Access your treatment history.

  • File grievances.

It is an incredibly useful tool for beneficiaries.

13. PMJAY’s Impact and Success Stories

Since its inception, PMJAY has made a tangible impact on the ground. It has authorized over crores of hospital admissions, providing financial protection to countless families. The scheme has been particularly impactful in rural areas, where access to tertiary care was previously limited.

Success stories abound—from a daily wage worker in Bihar who received a life-saving heart surgery to a mother in Rajasthan who had a complication-free delivery, all without incurring any debt. These stories are a testament to the scheme’s transformative power. For detailed reports and data, you can visit the official National Health Authority website which provides regular updates on the scheme’s performance. [External Link 1: National Health Authority (NHA) – https://www.nha.gov.in/]

14. Frequently Asked Questions (FAQs)

Q1: Is there any premium to be paid for the PMJAY scheme?
A: No. PMJAY is a fully government-funded scheme. Eligible beneficiaries do not have to pay any premium or registration fee.

Q2: Can I avail of treatment in a private hospital?
A: Yes, you can avail of treatment in any hospital that is empaneled under PMJAY, whether it is a government or a private hospital.

Q3: What documents do I need to carry to the hospital?
A: You need to carry your Ayushman Bharat Golden Card (e-card) and a government-issued photo ID proof (preferably Aadhaar Card).

Q4: What if I lose my Golden Card?
A: The e-card can be downloaded again from the PMJAY portal or the mobile app. You can also get a new one printed at a CSC or an empaneled hospital.

Q5: Are pre-existing conditions covered?
A: Yes, all pre-existing conditions are covered from the first day of the scheme’s implementation for your family.

Q6: How is PMJAY different from state health schemes?
A: PMJAY is a national scheme that provides portability across India. Many states have integrated their existing health schemes with PMJAY to provide the enhanced cover of Rs. 5 lakh under a unified system. A great resource to understand health policy in India is the Ministry of Health and Family Welfare website. [External Link 2: Ministry of Health and Family Welfare – https://main.mohfw.gov.in/]

Q7: Is COVID-19 treatment covered under PMJAY?
A: Yes, the treatment for COVID-19 as per the guidelines was covered under PMJAY during the pandemic, and related complications continue to be covered under the relevant medical packages.

15. Conclusion: A Healthier, Stronger India

The Pradhan Mantri Jan Arogya Yojana (PMJAY Ayushman Bharat) is more than a policy; it is a fundamental shift in India’s healthcare paradigm. It embodies the principle of “Sabka Saath, Sabka Vikas, Sabka Vishwas” by ensuring that the poorest and most vulnerable citizens are not left behind. By providing a robust shield against health-related financial shocks, it empowers millions to lead healthier, more productive lives and contributes to the nation’s overall development.

While the scheme is not without its challenges, including awareness gaps and ensuring quality of care, its scale and ambition are unparalleled. It stands as a beacon of hope, proving that a country can indeed take monumental steps to secure the well-being of its people.

If you believe you might be eligible, take the first step today. Check your name, get your e-card, and share this information with your community. Because knowing your rights is the first step towards a healthier life. For a global perspective on how such schemes fight poverty, the World Health Organization (WHO) provides extensive resources on Universal Health Coverage. [External Link 3: World Health Organization – Universal Health Coverage – https://www.who.int/health-topics/universal-health-coverage]


Disclaimer: This article is for informational purposes only. For the most accurate and updated information, always refer to the official PMJAY website (https://pmjay.gov.in) and the National Health Authority (NHA).

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