PM Kisan Complaint WhatsApp Number | For millions of farmers across India, the Pradhan Mantri Kisan Samman Nidhi (PM-KISAN) scheme is a vital source of financial support. This central government initiative provides eligible farmer families with income support of ₹6,000 per year, payable in three equal installments of ₹2,000. While the scheme has been a resounding success, disbursing lakhs of crores of rupees, beneficiaries sometimes encounter issues—delayed payments, missing installments, or incorrect details.
Naturally, when a hardworking farmer faces a problem with their entitled funds, they seek the quickest and most accessible way to get help. In today’s digital age, that often means looking for a PM Kisan complaint WhatsApp number. This comprehensive guide will not only address the burning question of a WhatsApp helpline but will also serve as your ultimate resource for resolving any PM-KISAN related grievance through all official channels.
The Big Question: Is There an Official PM Kisan Complaint WhatsApp Number?
Let’s address the most searched query directly.
As of the latest update in 2024, there is NO dedicated, official PM-KISAN complaint number on WhatsApp for general public grievances.
The Government of India has not launched a specific WhatsApp Business account or a dedicated number for receiving PM-KISAN complaints via WhatsApp messages or calls. This is a crucial point to understand to protect yourself from potential scams and misinformation.
Why is this important?
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Security: Sharing your Aadhaar number, bank account details, or other personal information on unverified WhatsApp numbers can lead to financial fraud and identity theft.
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Efficiency: Complaints sent to unofficial numbers will not be registered in the government’s system and will not be resolved. Your issue will be lost in cyberspace.
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Official Channels Exist: The government has established robust, transparent, and trackable systems for grievance redressal, which are far more reliable.
So, if you have been searching for a WhatsApp number to message your complaint, the most secure and effective path is to use the official PM-KISAN helpline number, the portal, and the mobile app.
The Official PM-KISAN Helpline: Your Direct Voice Link
For immediate telephonic assistance, the Ministry of Agriculture and Farmers’ Welfare has set up a dedicated multi-lingual helpline.
The official PM-KISAN Helpline Number is: 155261 / 011-23381092
You can call this number from 10:00 AM to 6:00 PM, Monday to Friday, to speak with a customer support executive.
What can you resolve via the helpline?
The executives are trained to handle a wide range of queries, including:
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General information about the PM-KISAN scheme.
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Guiding you on how to check your payment status.
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Informing you about the complaint process.
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Directing you to the appropriate authority for complex issues.
While they can provide guidance, for formal complaint registration and tracking, the online portals are the most powerful tools at your disposal.
The Ultimate Solution: How to File a PM-KISAN Complaint Online (Step-by-Step)
The most effective way to get your issue resolved is by filing a formal complaint through the official web portals. This creates a ticket number, ensures your grievance enters the government’s system, and allows you to track its status in real-time.
There are two primary portals for this, both highly recommended.
Method 1: Using the PM-KISAN Beneficiary Grievance Redressal System
This is the most direct and specialized system for PM-KISAN related complaints.
Step 1: Visit the Official Portal
Go to the PM-KISAN grievance portal: https://pmkisan.gov.in/grievance.aspx
Step 2: Select Your Complainant Type
You will see a dropdown menu for “Complainant Type.” Select “Beneficiary” if you are a farmer. Other options like “Non-Beneficiary” or “Others” are also available.
Step 3: Choose Your State and Grievance Category
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Select your State, District, and Block from the dropdown menus.
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Under “Grievance Category,” you will find a comprehensive list of issues. Choose the one that best fits your problem. Common categories include:
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Payment Related
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Land Related
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Bank Account Related
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Aadhaar Related
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e-KYC Pending
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Name Not Matched
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Step 4: Enter Your Details and Describe the Problem
This is the most critical step. You will need to provide:
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Your Name
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Mobile Number (This must be the number linked to your PM-KISAN account)
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Email Address (if available)
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Full Address
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Subject of Your Grievance: Write a clear, concise title (e.g., “12th Installment Payment Failed”).
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Detailed Description: Explain your problem thoroughly. Mention your PM-KISAN registration number, Aadhaar number, the installment you are facing an issue with, and any error messages you have seen.
Step 5: Submit and Note Your Grievance ID
After filling in the Captcha code, click “Submit.” The system will generate a unique Grievance ID/Registration Number. Note this number down carefully. It is your reference for tracking the status of your complaint.
Method 2: Using the Centralized Public Grievance Redress and Monitoring System (CPGRAMS)
CPGRAMS is the Government of India’s overarching platform for grievances against any government department. It is extremely powerful and ensures accountability.
Step 1: Visit the CPGRAMS Portal
Go to https://pgportal.gov.in/
Step 2: Lodge Your Grievance
Click on “Lodge Grievance” and select the “Ministry of Agriculture and Farmers Welfare” as the organization.
Step 3: Fill in the Detailed Form
Similar to the PM-KISAN portal, you will need to provide your personal details, the nature of the grievance (select “PM-KISAN” from the options), and a detailed description of the problem.
Step 4: Submit and Track
You will receive a unique registration number to track your grievance on the portal. The advantage of CPGRAMS is that you can see the movement of your complaint between different levels of officials.
How to Check Your PM-KISAN Complaint Status
Filing a complaint is only half the battle; tracking its progress is crucial.
For PM-KISAN Portal Complaints:
Go back to https://pmkisan.gov.in/grievance.aspx and click on the “Track Your Grievance Status” tab. Enter your Grievance ID and your mobile number to see the current status (e.g., “Registered,” “Under Process,” “Forwarded to State,” “Resolved”).
For CPGRAMS Complaints:
Visit https://pgportal.gov.in/ and click on “Track Your Grievance“. Enter your CPGRAMS registration number to see a detailed history of the actions taken on your complaint.
Beyond Complaints: Essential PM-KISAN Services You Must Know
A modern farmer is an empowered farmer. The PM-KISAN portal and mobile app offer a suite of services beyond just complaint filing.
1. The PM-KISAN Mobile App: Your Scheme in Your Pocket
The official “PM KISAN” app is available for free on the Google Play Store and Apple App Store. It is a powerful tool that allows you to:
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Check your Beneficiary Status.
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Perform e-KYC from home (a crucial step for receiving payments).
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File and track grievances.
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View payment history.
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Get the latest news and updates about the scheme.
2. How to Perform e-KYC: A Critical Step
e-KYC (Electronic Know Your Customer) is mandatory for all PM-KISAN beneficiaries. If your e-KYC is pending, your payment will be put on hold.
Steps for e-KYC:
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Visit the PM-KISAN portal or open the mobile app.
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Go to the ‘e-KYC’ section.
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Enter your Aadhaar number.
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An OTP will be sent to your Aadhaar-linked mobile number.
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Enter the OTP to complete the process.
It’s a simple 2-minute process that can prevent major payment delays.
3. How to Check Your PM-KISAN Beneficiary Status
Always check your status before assuming a payment is delayed.
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Go to the “Beneficiary Status” section on the portal or app.
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Enter your Aadhaar Number, PM-KISAN Registration Number, or your Bank Account Number.
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The portal will display your details, including your name, state, and the status of all installments.
Decoding Common PM-KISAN Payment Issues and Their Solutions
Let’s dive deeper into the specific problems you might face and how to address them.
Problem 1: Status Shows “Payment Failed”
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Possible Causes:
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Bank Account Validation Failure: Your name in the PM-KISAN record does not match the name on your bank account.
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Invalid IFSC Code: The IFSC code of your bank branch is incorrect in the records.
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Bank Account Inactive/Dormant: Your account has not been used for a long time.
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Solution:
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Contact your local CSC (Common Service Center) or Patwari / Revenue Officer to correct your bank details in the PM-KISAN database. You cannot change this online yourself.
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Problem 2: Status Shows “e-KYC Pending”
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Cause: You have not completed the Aadhaar-based e-KYC process.
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Solution: Immediately complete the e-KYC online via the portal or mobile app as described above.
Problem 3: Status Shows “Payment Success” but Money Not in Bank
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Causes:
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Bank Processing Delay: Sometimes banks take 24-48 hours to credit the amount after receiving the instruction.
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Incorrect Bank Account Checked: You might be checking the wrong bank account.
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Solution:
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Wait for 2-3 working days.
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Check the passbook of the bank account you registered with PM-KISAN. If the money is still not credited, contact your bank manager first. If the bank confirms non-receipt, then file a grievance.
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Problem 4: My Name is Not in the Beneficiary List
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Causes:
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You are not registered for the scheme.
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Your land records have not been verified.
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Your name was excluded due to ineligibility (e.g., you fall under an excluded category like institutional landholders, former or present constitutional post holders, etc.).
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Solution:
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Contact your local revenue officer or Village Level Worker (VLW) to get your name registered and land records verified.
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The Role of State and Local Authorities
It is vital to understand that the central PM-KISAN scheme relies on state governments and local authorities for data validation. The list of beneficiaries is provided by the States/UTs. Therefore, for many data-related issues like name correction, land record update, or new registration, your first point of contact should often be the local agriculture department, patwari, or block development officer.
Staying Safe from PM-KISAN Scams and Fake WhatsApp Numbers
The popularity of the scheme has given rise to numerous scams. Here’s how to stay safe:
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No One Will Ask for Money: Remember, PM-KISAN is a government scheme. No official will ever call you asking for money, OTP, or bank passwords to “process” your payment.
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Beware of Fake WhatsApp Numbers: Do not trust random WhatsApp numbers circulating on social media or messaging apps claiming to be the “PM-KISAN Helpline.” They are scams designed to steal your data.
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Verify Links: Always type the official URL
https://pmkisan.gov.indirectly into your browser. Do not click on links from suspicious emails or messages. -
Use Official Apps Only: Download the PM-KISAN app only from the official Google Play Store or Apple App Store.
For authoritative information on cyber security and how to avoid such scams, you can refer to the Indian Cyber Crime Coordination Centre’s website: https://cybercrime.gov.in.
Conclusion: Empowerment Through Official Channels
While the convenience of a PM Kisan complaint WhatsApp number is an appealing idea, the reality is that the most secure and effective methods are the official ones already in place. The PM-KISAN portal, the mobile app, the helpline number 155261, and the CPGRAMS platform form a comprehensive digital ecosystem designed to address your concerns with transparency and accountability.
By using these official channels, you not only protect yourself from fraud but also ensure that your genuine grievance is registered, tracked, and resolved by the concerned authorities. Share this guide with fellow farmers to spread awareness and empower everyone to claim their rightful benefits without falling prey to misinformation.
Your patience and diligence in using the correct process will lead to a successful resolution. Jai Kisan!
FAQ Section
Q1: What is the official PM-KISAN website?
A: The one and only official website is https://pmkisan.gov.in.
Q2: Can I change my mobile number or bank account in PM-KISAN online?
A: No, you cannot self-update these critical details online. You must visit your local CSC (Common Service Center) or contact the revenue officer/patwari for such corrections.
Q3: I have completed e-KYC but my payment is still pending. What should I do?
A: Check your beneficiary status. If it shows “e-KYC successful” but the payment is still pending, it could be due to other reasons like bank account validation. File a grievance through the official portal specifying your details.
Q4: Is there an email ID for PM-KISAN complaints?
A: While the helpline is preferred, you can find official email contacts on the “Contacts” page of the PM-KISAN website: https://pmkisan.gov.in/contacts.aspx.
Q5: What are the eligibility criteria for the PM-KISAN scheme?
A: The scheme is for all landholding farmer families. The complete list of eligibility criteria and exclusion categories can be found on the official website of the Ministry of Agriculture and Farmers’ Welfare: https://agriculture.gov.in/.
Note: This blog post is for informational purposes only. For the most accurate and up-to-date information, always refer to the official PM-KISAN website and government announcements.
