Addressing the programme through video conferencing, Krishna said, “Mission Shakti centres must evolve as a trusted brand. Continuous training, simplified standard operating procedures and adequate resources will further strengthen their impact”.Krishna said sensitivity, patience and attentive listening form the backbone of Mission Shakti centres. “The first 10 minutes of interaction with a survivor are critical. Non-judgmental listening, empathy and respectful conduct often become the most effective tools for resolution,” he said.Citing tangible outcomes of awareness drives and pre-FIR counselling, the DGP said the initiative contributed to a marked reduction in social offences. “There was a significant decline in elopement-related cases, nearly a 33% drop in rape cases, and around a 13% reduction in dowry deaths. These figures underline how dialogue, sensitivity and community outreach can complement strict action against offenders,” he said.Krishna said Mission Shakti centres are working in close coordination with district legal services authorities (DLSA) to ensure free legal aid, while partnerships with govt and private hospitals were established to provide timely medical assistance. He also announced that to improve outreach and mobility, efforts are underway to provide four scooters per police station for Mission Shakti teams.Key speakers included ADG Bareilly zone Ramit Sharma, Bareilly divisional commissioner Bhupendra S Chaudhary, DIG Bareilly range Ajay Kumar Sahni and ADG women & child security organisation Padmaja Chauhan.District magistrate Avinash Singh and senior superintendent of police Anurag Arya also addressed the gathering.