Contact Us

1. Contact DBS Customer Service

• Phone: Call DBS customer service at 1800 111 1111 (Singapore) or the relevant number for your country.
• Online Chat: Use the DBS Live Chat feature on their website or mobile app.
• Email: You can also email them at dbshelp@dbs.com.

2. Provide Necessary Information

• Be ready to provide your credit card number, personal identification details (e.g., NRIC or passport number), and any other information they may require to verify your identity.

3. Clear Outstanding Balances

• Ensure that all outstanding balances, fees, or charges on the card are paid in full before closing the account.
• If you have recurring payments linked to the card, update them with a new payment method.

4. Confirm Closure

• Request written confirmation (via email or letter) that your credit card account has been closed.
• Check your credit card statement to ensure no further charges are applied.

5. Destroy the Card

• Once the account is closed, cut the card into pieces, especially the magnetic strip and chip, to prevent misuse.

6. Check Your Credit Report

• After a few weeks, verify that the account is marked as “closed” on your credit report.

Additional Notes:

• If you have any rewards points or cashback, redeem them before closing the card, as they may be forfeited.
• Closing a credit card may impact your credit score, especially if it’s one of your older accounts.

Let me know if you need further assistance!

DBS Vantage Card

Customer Care

Contact Us – DBS Vantage Card – helpline and email :

• Cards helpline (India) – 1800 209 4555
• Cards helpline (Singapore) – 800 852 6186
• Cards helpline (overseas) – +91 44 6685 4555
• E-mail – vantagecareindia@dbs.com